The following information is provided for general informational purposes only. Immigration matters depend on each individual’s particular circumstances. The content of this page does not constitute legal advice.
Is a consultation necessary before the firm can assist you with your case?
In most cases, yes. The consultation allows the firm to review your situation, understand the relevant facts, and assess whether it is possible to provide legal assistance in accordance with Canadian immigration and refugee law.
Does submitting a consultation request create a lawyer-client relationship?
No. Submitting a consultation request, initial communication with the firm, or using the Client Portal does not create a lawyer-client relationship.
Legal representation begins only once a written fee agreement has been signed and accepted with Carol Law Professional Corporation.
Can the firm guarantee that my application will be approved?
No. Immigration decisions are made by Canadian authorities and the relevant administrative or judicial tribunals. No lawyer can guarantee an outcome in immigration or refugee matters.
Does the firm represent clients located outside Canada?
For certain types of matters, the firm may represent clients located outside Canada, provided this is compatible with applicable legal and professional standards. Many immigration processes allow for remote representation.
What types of immigration matters does the firm handle?
Carol Law Professional Corporation focuses on Canadian immigration and refugee law, including:
- Permanent Residence
- Temporary Residence (work permits, study permits, visitor visas, and Super Visa)
- Corporate Immigration
- Refugee and Protection Claims
- Pre-Removal Risk Assessments (PRRA)
- Detention Reviews
- Visa Refusals, Appeals, and Judicial Review before the Federal Court of Canada
How long does an immigration process take?
Processing times vary depending on the type of application, the workload of immigration authorities, and the applicant’s individual circumstances. Deadlines are subject to change and cannot be guaranteed.
How will the firm communicate with me during my case?
Communication may occur via:
- Telephone
- Videoconference
- Secure Client Portal, available 24 hours a day
The form and frequency of communication are established in the retainer agreement.
What is the Client Portal and how is it used?
The Client Portal is a secure online system that allows clients to:
- Complete questionnaires
- Securely upload documents
- Access certain information related to their file
The portal is designed to function in all languages and facilitate efficient case management. Use of the portal does not, by itself, create a lawyer-client relationship.
What documents should I prepare before a consultation?
Depending on the type of matter, the firm may request relevant documents before or during the consultation, such as:
- Identification documents
- Previous immigration records
- Refusal letters
- Correspondence from immigration authorities
What happens after the consultation?
After the consultation, you decide whether you wish to retain the firm. If so, the firm will provide you with a written retainer agreement outlining the scope of legal services, fees, and professional obligations.
Important Notice
The information contained in this Frequently Asked Questions section is provided for general informational purposes only and does not constitute legal advice. Each case must be evaluated based on its own facts. Legal representation begins only when a written retainer agreement with Carol Law Professional Corporation has been signed and accepted.
